Marvin Roanoke is looking for a quality manager. This position is responsible for the overall direction and coordination of the quality programs while providing strategic leadership for the processes of improving product quality produced within the facility. This position will lead the business unit effort in pursuit of the goal, “promoting quality” as a core value; while serving as the primary resource to drive continuous improvements into quality programs/systems and minimizing the potential negative financial and customer impacts of reduced quality. The quality manager is responsible for developing measures and objectives that support the quality’s vision. This position is accountable for establishing an annual strategic plan aligned with the business focus as well as a long term strategic plan for the Quality Department. This includes monitoring the progress in achieving the vision and reporting the progress of goals to the organization.  This position is also required to develop opportunities with institutions to increase the organizations competencies. Another large role this position entails is the constant management to improve the product, or “Continuous Improvement” to promote the quality and excellence of our products.

• Develop, direct, assist, plan, and support quality programs and policies while providing leadership and direction to management and supervisors when dealing with proposed projects and ideas
• Responsible for directing quality department in accordance to quality objectives
• Responsible for make key decisions on quality objectives based on measures
• Administer budget proposals and prepare department goals and priorities during the budget process
• Direct investigations of customer complaints. Implement, manage, and coordinate Quality Management System (QMS
• Define and execute annual strategic plans directed at meeting the site’s commitment to improving its quality performance. Continuously monitor and adjust planned actions to close any gaps in quality performance.
• Define and conduct frequent reviews of the site’s quality performance with site Leadership, Line Supervisors and Associates. Define in a manner appropriate to the audience key actions underway to close any gaps.
• Create and maintain a work environment that promotes success and surpasses company goals

• Required Bachelor’s degree (B.A.) from a four-year college/university in a technical field or business
• Supervisory experience preferred, and at least three to five years’ experience in quality management or quality engineering preferred
• Statistics courses are beneficial
• Extensive knowledge/experience in quality process and program
• Development and training experience is preferred
• Supervisory experience preferred
• Required Computer Skills: To perform this job successfully, an individual should have an advanced knowledge in Microsoft Office, (Word, Outlook, Access, and Excel), AutoCAD, and MS Project

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.

For more than a century, we’ve been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.

Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!

Some of our unique and most popular benefits include:

• $300 annual wellbeing account to spend on what helps you feel happy + healthy
• Better Living Day! (a paid day off to go have some fun)
• Annual profit sharing – recognizing everyone’s contribution to Marvin’s success
• Giving at Marvin – participate in organized volunteer opportunities
• Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships

Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!

This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any employment offer depends on completing a background check and drug screen to company standards.