What if your next role allowed you to shape how people experience a brand - both in person and virtually?

The Brand Ambassador role at Marvin’s Brand Experience Center centers on inspiring design possibilities and guiding clients through meaningful, confidence-building experiences that move projects forward. This position serves as a trusted resource for homeowners, architects, and partners, helping them envision what’s possible with Marvin. Insights gathered from these interactions help shape strategy, enhance the customer experience, and strengthen Marvin’s presence in the market.

• Deliver personalized, high-impact experiences that build client confidence and drive project momentum.
• Facilitate seamless transitions between Marvin and retail partners to ensure continuity in the client journey.
• Host curated events and tours that connect trade professionals and architects with Marvin’s design philosophy and product innovations.
• Track and analyze client interactions to identify trends and refine the experience across touchpoints.
• Collaborate with internal teams to test new ideas and share feedback that informs go-to-market strategies.
• Represent Marvin at community and industry events to build awareness and foster meaningful connections.

• 3+ years of experience in showroom/retail, client service, interior design, architecture, marketing, or sales.
• A strong understanding of customer experience principles and a passion for design.
• Comfort navigating tools like Microsoft Office, Salesforce, MS Teams, and Asana.
• The ability to think critically, communicate effectively, and adapt in a fast-paced environment.

• A bachelor’s degree in marketing, business, or design—or equivalent work experience.
• Familiarity with human-centered design and storytelling techniques.
• Experience hosting events or tours that engage and educate diverse audiences.
• A collaborative approach and curiosity for innovative retail experiences.

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.

For more than a century, we’ve been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.

Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!

Some of our unique and most popular benefits include:

• $300 annual wellbeing account to spend on what helps you feel happy + healthy
• Better Living Day! (a paid day off to go have some fun)
• Annual profit sharing – recognizing everyone’s contribution to Marvin’s success
• Giving at Marvin – participate in organized volunteer opportunities
• Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships

Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!

This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any employment offer depends on completing a background check and drug screen to company standards.