The Enterprise Workers Compensation (WC) Specialist is responsible for the day-to-day management of Marvin’s Workers Compensation Program as it applies to litigated, indemnity, and medical only claims. This position works as part of a team to ensure that claims are handled to expectations from the point of intake to resolution. The WC Specialist is responsible to ensure their assigned caseload is successfully handled using Third-Party partners such as Marvin’s Third Party Claims Administrator, medical care facilities, or other collaborators; these claims must be managed to expectations of Marvin claims handling strategy.

• Have knowledge of multiple jurisdictions; both of primary work responsibility and those outside of core responsibility to act as a back up
• Handle all indemnity claims for assigned jurisdictions, as well as med-only claims of concern
• Establish action plans based on case facts, best practices, protocols, regulatory issues and available resources, to bring claims to closure
• Have strong knowledge of OSHA’s 1904 standard on recordkeeping and communicate to site EHS partners medical information which would trigger OSHA recordability
• Review medical notes from Med Only claims managed by the coordinator for OSHA recordability, and communicate as well to site EHS partners
• Monitor cost of claims using expectations identified by the Marvin WC strategy
• Work with other departments within ERM to obtain and evaluate police reports, video footage, previous insurance claims and other information as needed
• Partner with Enterprise Workers Compensation Leadership on litigated claim management and strategy
• Have competency in both Marvin and TPA data systems (UKG, ADP, Origami, RIMIS)
• Manage TPA relationship with primary TPA partners (adjusters)
• Work with external legal counsel within authority
• Identify potential points of concern with TPA like failure to adhere to payment schedules, remediate as possible, and report deviations to Enterprise Workers Compensation Leadership
• Find opportunities for efficiency gains
• Manage employee expectations and concerns surrounding the claims process
• Ensure approval authority structure is adhered to
• Advise and facilitate conversations with Site EHS of assigned jurisdictions to discuss injury trends and risk mitigation opportunities
• Upkeep claim notes within Marvin’s RIMIS system Origami
• Review claim notes information of Coordinator partner on Med Only claims
• Ensure Marvin and State Laws requirements of paperwork, reporting, and general claims management are met

• 2+ years of direct Workers Compensation or insurance/claims handling experience
• Associates degree preferred
• Experience in a manufacturing and/or transportation environment preferred

• Excellent communication skills a must
• Proficiency in claims handling systems, as well as Microsoft Office
• Ability for high performance work output
• Ability to quickly problem solve, and address urgent issues within parameters of Marvin’s Workers Compensation Program and state statutes
• Willingness towards continuing education
• Ability to travel up to 10% per year 
• Willingness to periodically work outside of core hours

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.

For more than a century, we’ve been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.

Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!

Some of our unique and most popular benefits include:

• $300 annual wellbeing account to spend on what helps you feel happy + healthy
• Better Living Day! (a paid day off to go have some fun)
• Annual profit sharing – recognizing everyone’s contribution to Marvin’s success
• Giving at Marvin – participate in organized volunteer opportunities
• Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships

Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!

This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any employment offer depends on completing a background check and drug screen to company standards.