The office Specialist plays a critical role in ensuring smooth daily operations of the Marvin Home Center, supporting the Office Manager, cashiers, and customers. This position requires strong organizational, multitasking, and customer service skills, along with proficiency in office systems and inventory management.

Daily Operations:

• Count Tills, distribute new tills, and start up computers
• Answer phone calls, transfer calls or take messages
• Apply payments to customer accounts
• Assist Office Manager with account maintenance
• Assist customers with Ace Rewards and when they are having other issues
• Complete daily reports and update spreadsheets
• Order office supplies
• Manage and update the monthly employee birthday list
• Make signs for the store as needed
• Update employee badge board for Ace Hardware Training
• Assist with part time employee scheduling
• Assist with IT issues related to computers or POS systems
• Assist with store events

Freight & Inventory Management:

• Receive freight in Epicor as it is delivered to the store
• Claim and manage defective goods, update inventory, and handle disposal or paperwork
• Enter new items into inventory
• Send and code invoices from vendors
• Pick and confirm online customer orders

• Strong organizational and multitasking abilities
• Excellent communication and customer service skills
• Proficiency with office software, POS systems, and inventory management tools
• Attention to detail and problem-solving skills
• Ability to work independently and collaboratively in a fast-paced environment

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.

For more than a century, we’ve been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.

Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!

Some of our unique and most popular benefits include:

• $300 annual wellbeing account to spend on what helps you feel happy + healthy
• Better Living Day! (a paid day off to go have some fun)
• Annual profit sharing – recognizing everyone’s contribution to Marvin’s success
• Giving at Marvin – participate in organized volunteer opportunities
• Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships

Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!

This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any employment offer depends on completing a background check and drug screen to company standards.