Marvin is seeking a naturally people-centered and creative team member to join us as a Workspace & Guest Experience Associate. Our approach puts people at the center, bringing our purpose to life within our spaces – enabling connection, creativity, and collaboration to flourish. We aim to make our spaces and interactions delightful, seamless, and memorable.

The Workspace & Guest Experience Associate is a front-line brand ambassador who understands people's experiences and finds ways to spark joy. They support elevated, thoughtful experiences that generate brand and company love at Marvin, amongst our guests, and within our community.

• Greet and provide a positive experience at our Visitor Center and Gift Shop.
• Handle emails and phone calls.
• Manage staff and tour group schedules.
• Stock bathroom amenities and office supplies.
• Set up and replenish tour group snacks and beverages.
• Maintain a welcoming lobby area.
• Support concierge services to assist employees and guests.
• Execute daily office procedures and health protocols.
• Stay current on and assist with emergency response procedures.
• Manage the gift shop, including order fulfillment, cash register, inventory, and merchandising.
• Create memorable moments for employees and guests.
• Promote our company values and brand.
• Support programs and events to enhance the Marvin experience.

• Anticipate the needs of others with a people-centered approach.
• Money handling skills.
• Experience in customer service/retail.
• Good design perspective.
• Passionate about our brand and values.

• Excellent communication skills.
• Energized by caring for others.
• Ability to foster a positive environment.
• Joy in creating incredible moments.
• Proficiency in MS Office (Word, Excel, Outlook).
• Dependable, self-motivated, and organized.

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.

For more than a century, we’ve been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.

Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!

Some of our unique and most popular benefits include:

• $300 annual wellbeing account to spend on what helps you feel happy + healthy
• Better Living Day! (a paid day off to go have some fun)
• Annual profit sharing – recognizing everyone’s contribution to Marvin’s success
• Giving at Marvin – participate in organized volunteer opportunities
• Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships

Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!

This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any employment offer depends on completing a background check and drug screen to company standards.