At the Marvin Home Center, we strive to exceed every customer’s expectations. We will WOW our Customers with the “Gold Standard” of Customer Service. Our promise is to provide friendliness; pride and spirit to each and every Customer by enhancing their shopping experience. This is at the core of our every action and this passion will be delivered by our knowledgeable and dedicated Team of Customer Service Professionals.

The Marvin Home Center Office Manager will provide guidance to office staff and cashiers, as well as ensuring accuracy of inventory and accounting functions.

• Provide guidance and work direction to Office Specialist and others reporting to you
• Have experience with bookkeeping or accounting practices
• Onboard and train new cashiers
• Ensure accuracy of inventory reports, payments, sales, and general ledger
• Responsible for daily bank deposits: includes cash register/transaction balancing of tills
• Credit card transaction control/updating
• Prepare reports for store management and the corporate accounting dept.
• Interact with store management in designing policies for collection of debt and credit limits for customers
• Ensure all payments for accounts are posted properly as payments are made and factoring interest on extended accounts past term
• Collect account applications, create and manage business and project accounts.
• Assist customers with reward program.
• Assist customers with financing options through Service Finance. Manage transactions once financing is approved.
• Manage the marketing budget and communicate with outside marketing entities.
• Create on brand content for the store while managing the stores website, social media, and display sign.
• Plan and execute store events.
• Assist with monthly donation efforts.
• Maintain office supplies, equipment and filing systems for records
• Ability to troubleshoot computer issues and work with IT helpdesks

• Experience with Epicor systems
• Advance knowledge of Microsoft Office
• Ability to work within moving deadlines
• Strong leadership skills
• Good problem analysis, assessment and communication skills
• Appropriate accounting knowledge
• Able to perform well under pressure
• Excellent customer care presence
• Ability to maintain confidentiality
• Excellent time management and keen attention to detail
• Positive attitude; reliable and dependable

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.

For more than a century, we’ve been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.

Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!

Some of our unique and most popular benefits include:

• $300 annual wellbeing account to spend on what helps you feel happy + healthy
• Better Living Day! (a paid day off to go have some fun)
• Annual profit sharing – recognizing everyone’s contribution to Marvin’s success
• Giving at Marvin – participate in organized volunteer opportunities
• Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships

Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!

This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any employment offer depends on completing a background check and drug screen to company standards.