Sales Support Specialist
- Department
- Retail
- Position Type
- Regular
- Location
- US-FL-Delray Beach
Job Overview
Ready to level up your career and put your meticulous planning skills to work? As a Sales Support Specialist at SIW, you'll ensure our customers’ project requests are submitted and ordered accurately. You'll coordinate work with accounting, logistics, project management, and sales to help us maintain positive customer relationships.
You'll be a great fit if you can adapt to changing priorities and quickly solve problems as they arise. If you take pride in your keen eye for details and the accuracy of your work, we invite you to apply today.
Highlights of your role
- Prepare customers files with all components of a complete order, including financials and accurate permits and documentation.
- Connect with Sales Representatives to ensure all parts of an order are complete, accurate, and within scope of the project. Follow up with questions and request clarification on orders as needed.
- Assist in final order review, order processing and purchasing. Address sales related issues with Sales Representatives to prevent delays in ordering.
- Communicate directly with customers via email, phone calls, and in-person, providing the highest level of customer service.
Compensation
You're a good fit if you have (or if you can)
2+ years of order management and customer service experience (windows and doors or building materials industries preferred)
Proficiency in MS office (Word, Excel, Outlook)
A passion for continuous learning and adopting new technology
Also want to make sure you have
- Attention to detail and dedication to excellence
- Outstanding organizational and communication skills
- Proven track record of balancing multiple priorities
We invite you to See Yourself at Marvin
From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.
For more than a century, we’ve been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors. Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first.
We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!
Some of our unique and most popular benefits include:
- $300 annual wellbeing account to spend on what helps you feel happy + healthy
- Better Living Day! (a paid day off to go have some fun)
- Annual profit sharing – recognizing everyone’s contribution to Marvin’s success
- Giving at Marvin – participate in organized volunteer opportunities
- Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships
Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!
Marvin is an Equal Opportunity Employer
This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any employment offer depends on completing a background check and drug screen to company standards.
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