The Manager, Learning Experience, will be responsible for the leading the instructional design function for all external partners and internal customer-facing roles within the organization. All solutions must be rooted in competencies with the end goal of driving performance. This position oversees an internal team of instructional designers. This team focuses on the design and development of innovative, learner-centered, and impactful learning experiences that enable strategic business objectives. This role requires knowledge and skill in adult learning strategy, instructional design, and learning technology.

The role will assist in developing the strategy and content roadmaps for the digital learning experience - to support new product launches, systems training and sales effectiveness for our external partners and customer facing internal teams to help us take our learning experiences to the next level. These roadmaps will provide a best-in-class learning experience by delivering learning in the "moments that matter" along the learner's journey. This will be accomplished by taking a learner-centered design approach to curriculum development. This role will participate in coming up with innovative ways to enhance and optimize our self-paced, instructor-led, blended learning experiences in addition to performance support solutions.

• Collaborate with stakeholders to conduct robust needs assessments that define development priorities.
• Curate and prioritize learning pathways for new and existing learners.
• Provides leadership and mentoring to direct reports. Sets expectations and effectively manages team contribution, performance, and engagement within the team and internal stakeholders.
• Ensure that appropriate resources are assigned to design and develop effective training solutions.
• Stays current on the latest learning technologies to understand how we can best deliver the right learning, at the right time and in the right way.
• Demonstrate strong project management skills and lead, design, and develop large-scale projects with tight deadlines and communicate project updates.
• Stay current on learning theory, instructional design, and industry best practices.
• Be nimble, resilient, and adaptable to the ever-changing environment and offer creative solutions based on experience and industry trends.
• Maintain, evolve and expand the current Marvin product, programs and systems curriculum, leveraging best practices and future-focused innovations to:
• Recommend appropriate delivery modality (e.g., classroom, on demand, virtual classroom, performance support, blended learning).
• Incorporate learner feedback into continuous curriculum improvement.
• Oversee learning projects to ensure completion of deliverables on schedule and within budget.
• Execute with strong project management skills, monitoring work-plans and managing against milestones, knowing what to prioritize and why, knowing who to keep informed and when to escalate.

• Deep knowledge and skill in adult learning strategy, instructional design, and learning technology.
• Superior relationship management skills with the ability to collaborate effectively and partner well with others in order to build strong and trusting relationships.
• Proven ability to communicate ideas and insights in person, virtually, and in writing, succinctly and with impact, understanding what is relevant vs. what is “noise” to the audience. Strong creative writing skills.
• Strong initiative and solid judgment abilities/skills; must display a balanced, objective approach and sound judgment when recommending a course of action.
• Ability to work independently and with a sense of urgency.
• Ability to provide an independent point of view on people and issues while having the courage and sensitivity to deliver tough messages to leaders and employees.
• Demonstrated effective problem-solving and decision-making skills.
• Strong influencing skills when recommending and implementing solutions with business partners.
• Project management skills and ability to juggle and prioritize multiple responsibilities.

• Bachelor's degree in relevant field or equivalent experience
• 6+ years of experience in learning and development
• 2+ years of experience as a people leader
• Experience with eLearning authoring tools (Articulate, etc.) and Learning Management Systems required
• 5+ years of experience in instructional design and/or curriculum development

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities. You also belong to one of America's Top 20 Large Employers of 2024, according to an exclusive ranking by Forbes Magazine. 
 
For more than 100 years, we've been designing, building, and engineering premier products. Today, in our 16 locations across North America, we manufacture Marvin's portfolio of products, which includes Infinity Replacement Windows, TruStile Doors, and Marvin Coastline brands.
 
Together, we live our values and enjoy a culture that feels like home. Our better living approach to benefits supports you at work and beyond. From day one, you receive health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more! A few unique offerings include:
- $300 annual wellbeing account to spend on whatever makes you happy + healthy
- Better Living Day! (a paid day off to go have some fun)
- $$ Annual profit sharing - get rewarded for the role everyone plays in making Marvin a success
- Giving at Marvin - join coordinated volunteer opportunities
- Brighter Days Fund - financial support thanks to your colleagues and the Marvin family should you suffer a personal hardship
When you belong to the Marvin team, it's all part of the package. Apply today!

This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any employment offer depends on completing a background check and drug screen to company standards.