Through the accurate and timely execution of technical measurements, product ordering, and onsite installation supervision, the Infinity Project Manager is responsible for the post sale completion of contracts as well as customer service projects. This position plays a key role in our company’s aspirational goal of being Toledo homeowner’s preferred choice for window and door replacement projects. The ideal candidate for this role must possess outstanding interpersonal skills, a strong dedication to producing high quality work, and an unwavering dedication to customer happiness.

• Conduct final measurements for windows and doors. Provide installation and service solutions that match customer expectations and adapt production specifications to the installation and/or service requirements
• Maintain professional appearance and demeanor. Be detailed and punctual with appointments, documentation, and commitments
• Create and monitor purchase orders with the utmost accuracy. Ensure accurate job costing of labor rates and direct placement of product orders with vendors. Order all specialty products as needed.
• Allocate the accurate amount of materials needed to complete projects. Stage all jobs with accurate materials in the warehouse
• Be the first on site for every job. Introduce yourself and installation team. Set expectations with the homeowner regarding schedule, work to be done, & confirm job completion walk through time
• Manage sub-contractors and their work (Installation, Staining, and Specialty). Recruit, vet, and train new installation crews
• Connect with installation crews on specifics for the jobs, providing advanced notice of unique factors the crew will need to be aware of with the job. Assist all installation partners with questions and concerns on projects measured
• Address all project and customer issues with efficiency and professionalism
• Conduct job completion walk-through with homeowner(s)

• Experience in Word, Excel, and Microsoft Outlook
• Shown construction experience preferably in home improvement and/or window replacement
• Experience working with and problem solving directly with customers/homeowners

• Valid driver’s license with acceptable accident and moving violation motor vehicle record on an ongoing basis
• Ability to lift, push/pull, and carry at least 40lbs.
• Ability to stand for at least 6 hours per day.
• Ability to climb ladders, stairs, and kneel.

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities. You also belong to one of America's Top 20 Large Employers of 2024, according to an exclusive ranking by Forbes Magazine. 
 
For more than 100 years, we've been designing, building, and engineering premier products. Today, in our 16 locations across North America, we manufacture Marvin's portfolio of products, which includes Infinity Replacement Windows, TruStile Doors, and Marvin Coastline brands.
 
Together, we live our values and enjoy a culture that feels like home. Our better living approach to benefits supports you at work and beyond. From day one, you receive health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more! A few unique offerings include:

• $300 annual wellbeing account to spend on whatever makes you happy + healthy
• Better Living Day! (a paid day off to go have some fun)
• $$ Annual profit sharing - get rewarded for the role everyone plays in making Marvin a success
• Giving at Marvin - join coordinated volunteer opportunities
• Brighter Days Fund - financial support thanks to your colleagues and the Marvin family should you suffer a personal hardship

When you belong to the Marvin team, it's all part of the package. Apply today!

This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any employment offer depends on completing a background check and drug screen to company standards.