The Associate Install Technician is responsible for assisting with both the installation and post-install service and repair of Infinity window and door products. Under the direction of the Lead Installer, this position assists with basic job site tasks and begins to execute product installation and removal, site setups and tear downs/cleanups, product preparation in warehouse, and the service and repair of our products post-install.

• Performs basic job site tasks associated with window and door installations utilizing various trade methods standard within the industry.
• Provide superior customer satisfaction through professional and courteous communication and treatment of our customers.
• Communicate all product and install issues to appropriate parties including customers and Infinity production team.
• Provide post-sales support for Infinity windows and doors.
• Professional, timely communication with all customers and support staff that will allow us to fulfill our mission of delivering a game changing customer experience.
• Clear, concise jobsite documentation that provides insight to the support staff to facilitate timely closure of all service requests.
• Manage and maintain company issued assets, i.e. trucks, tools, phone and computer/notepad.
• Manage personal safety, customer jobsite, and personal appearance.

• Completed trade or certification program in a related field.
• Valid driver’s license with acceptable accident and moving violation motor vehicle record.
• Must meet the Federal Department of Transportation medical certification requirements (Physical) and driver eligibility.
• Must be able to meet physical requirements of position including lifting up to 50 pounds, climbing ladders and scaffolding.

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities. You also belong to one of America's Top 20 Large Employers of 2024, according to an exclusive ranking by Forbes Magazine. 
 
For more than 100 years, we've been designing, building, and engineering premier products. Today, in our 16 locations across North America, we manufacture Marvin's portfolio of products, which includes Infinity Replacement Windows, TruStile Doors, and Marvin Coastline brands.
 
Together, we live our values and enjoy a culture that feels like home. Our better living approach to benefits supports you at work and beyond. From day one, you receive health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more! A few unique offerings include:

• $300 annual wellbeing account to spend on whatever makes you happy + healthy
• Better Living Day! (a paid day off to go have some fun)
• $$ Annual profit sharing - get rewarded for the role everyone plays in making Marvin a success
• Giving at Marvin - join coordinated volunteer opportunities
• Brighter Days Fund - financial support thanks to your colleagues and the Marvin family should you suffer a personal hardship

When you belong to the Marvin team, it's all part of the package. Apply today!

This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any employment offer depends on completing a background check and drug screen to company standards.