Exchange and Microsoft 365 Global Administrator

As an Exchange and Microsoft 365 Global Administrator, you will play a crucial role in managing and optimizing our email communication systems, ensuring security and compliance, and supporting our Microsoft 365 services. Your expertise will be essential in maintaining seamless communication between cloud and on-premises environments, integrating advanced email security measures, and providing top-notch support to end-users. Join our team and contribute to the efficient and secure operation of our digital ecosystem

• Email Administration:
• Exchange Online Management: 
• Administer the configuration, maintenance, and optimization of Exchange Online, including mailbox management, distribution groups, and transport rules.
• Manage user accounts, permissions, and licenses.
• Implement and manage email archiving and retention policies to meet compliance requirements.
• Assist in the design and implementation of future-state Exchange environment.
• Responsible to provide required system reporting (audit, performance, etc)
• Provide problem resolution, root cause analysis, management, and documentation of messaging related issues.
• Proofpoint Integration: 
• Collaborate with the security team to integrate Proofpoint for advanced email security, threat detection, and data loss prevention.
• SPAM and Phishing Mitigation: 
• Proactively address SPAM, phishing, and malicious emails, ensuring a secure email environment.
• On-Premises Exchange Management: 
• Maintain on-premises Exchange servers (2010/13/16/2019) in a hybrid setup, ensuring seamless communication between cloud and on-premises mailboxes.
• Azure AD Connect: 
• Configure and manage Azure AD Connect for directory synchronization.
• M365 Global Administration
• Manage and support M365 services and applications including SharePoint Online, Teams, and OneDrive.
• Monitor system performance and ensure optimal operation of M365 environment.
• Implement and maintain security policies and compliance measures.
• Troubleshoot and resolve issues related to M365 services.
• Plan and execute migrations, updates, and integrations with other systems.
• Provide end-user support and training for M365 applications.
• Collaborate with other IT professionals to implement best practices.
• Develop and maintain documentation for M365 configurations and procedures.
• Stay updated with the latest M365 features and updates, and determine impacts and benefits to ecosystem.
• Ensure data backup and recovery processes are in place and tested.
• Microsoft Licensing:
• Manage procurement process for Microsoft licenses across multiple contracts, tenants, and agreements.
• Work with different IT and business teams, along with Microsoft account team, to determine license needs/requirements.
• PowerShell Automation:
• Create and execute PowerShell scripts for routine tasks, such as user provisioning, mailbox migrations, M365 setup and configuration, reporting.
• Support and Troubleshooting:
• Work with end-users, addressing support-related issues promptly.
• Security and Compliance:
• Enforce security policies, monitor logs, and respond to incidents.
• Participate in compliance audits related to email systems and Microsoft ecosystem.
• Continuous Learning:
• Stay updated on Microsoft 365 features, security best practices, and industry trends.

• 5+ years of experience with Microsoft Exchange and M365 Administration
• In-depth working knowledge of Microsoft licensing, ecosystem, and applications
• Strong written and verbal skills, and the ability to collaborate with colleagues from a wide range of job functions.
• Coordinate with internal resources and third parties/vendors for flawless execution of tasks and projects.
• Hands on experience on creating and managing knowledge documents including developing process maps, KB Articles, and workflow diagrams.
• Excellent verbal and written communication skills and the ability to professionally interact with users.
• Ability to manage multiple tasks and manage small to large projects in a cross-functional environment.
• Must be self-motivated, have strong desire to learn, and be adaptable to a fast paced, ever-changing environment.

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities. You also belong to one of America's Top 20 Large Employers of 2024, according to an exclusive ranking by Forbes Magazine. 
 
For more than 100 years, we've been designing, building, and engineering premier products. Today, in our 16 locations across North America, we manufacture Marvin's portfolio of products, which includes Infinity Replacement Windows, TruStile Doors, and Marvin Coastline brands.
 
Together, we live our values and enjoy a culture that feels like home. Our better living approach to benefits supports you at work and beyond. From day one, you receive health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more! A few unique offerings include:
- $300 annual wellbeing account to spend on whatever makes you happy + healthy
- Better Living Day! (a paid day off to go have some fun)
- $$ Annual profit sharing - get rewarded for the role everyone plays in making Marvin a success
- Giving at Marvin - join coordinated volunteer opportunities
- Brighter Days Fund - financial support thanks to your colleagues and the Marvin family should you suffer a personal hardship
When you belong to the Marvin team, it's all part of the package. Apply today!

This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any employment offer depends on completing a background check and drug screen to company standards.