Quality Manager

The Quality Manager’s main objective is to build a culture of quality and develop a Quality Management System. The System integrates quality norms into all of our behaviors, to proactively partner with operations on product, process, documentation, and internal and external customer service satisfaction. The Quality Manager brainstorms and solves problems, recommends solutions, provides training and guidance for related thought processes and actions, and implements efficient solutions that continuously improve our high-quality production performance and customer satisfaction. In this role, you will develop long range department goals and strategies to support the company business objectives.

• Develops and leads all aspects of the Quality Management System, including ISO certification.
• Drives activities to improve quality products, processes, and systems to achieve all around company and customer satisfaction.
• Provides leadership and supervision to the Quality Department while ensuring that they continuously bring expertise and innovation to the operation’s teams in all departments.
• Research new technology trends in quality improvement methodologies and manufacturing processes, including implementation or referral to another department for feasibility studies with a strong partnership with Marvin R&D.
• Analyzes product quality performance data to identify and drive improvements using quality metrics.
• Identifies root causes and establishes corrective actions, as well as SOPs, and training programs.
• Identifies gaps in Quality processes to build consistency in manufacturing while improving safety, quality, and productivity.
• Creates and maintains Quality process mapping, flow diagrams, and work instructions to be consistent with current practices, design changes, and performance improvements.
• Interacts closely with suppliers to ensure incoming materials meet specifications, as well as our Sales partners and customers, including customer site visits, to ensure our products meet their requirements.
• Measures and reports progress on an on-going basis.
• Works with product development, R&D, and operations to ensure appropriate quality control methods are in place for new and existing products.
• Maintains safe and healthy work environment by enforcing standards and procedures.
• Promotes, educates, and instills a culture of waste identification and elimination throughout the manufacturing organization by utilizing Lean manufacturing concepts and continuous improvement principles.

• Strong leadership skills demonstrated through championing accountability, maximizing team and individual strengths, seeking, and implementing change, and aligning with critical plant and business objectives.
• Hands-on, in-depth knowledge of lean Six Sigma and continuous improvement methodologies.
• Capable of leading and implementing the practical application of the full range of lean methods on the plant floor.
• Experience implementing Lean practices in several different plants or operating environments preferred.
• Proven experience in labor intense, highly manual operations environment.
• Talent for recognizing better and innovative ways to accomplish objectives.
• Demonstrated examples of implementations involving Quality structures, processes, systems, and attitudes.

• Bachelor’s Degree or an equivalent combination of proven experience and education. Engineering/Manufacturing related field preferred.
• Communications proficiency in English and Spanish required.
• Ability to effectively manage multiple projects/initiatives with budget limits and time constraints.
• Strong computer skills and experience analyzing data to drive decisions.
• Excellent project and time manager.
• Proven ability to communicate within all levels of the organization.
• At least six years of combined experience in Quality and Operations management in a manufacturing setting.

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities. You also belong to one of America's Top 20 Large Employers of 2024, according to an exclusive ranking by Forbes Magazine. owned and -led window and door company, you belong to a community full of opportunities. 

For more than 100 years, we've been designing, building, and engineering premier products. Today, in our 16 locations across North America, we manufacture Marvin's portfolio of products, which includes Infinity Replacement Windows, TruStile Doors, and Marvin Coastline brands.

Together, we live our values and enjoy a culture that feels like home. Our better living approach to benefits supports you at work and beyond. From day one, you receive health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more! A few unique offerings include:

• $300 annual wellbeing account to spend on whatever makes you happy + healthy
• Better Living Day! (a paid day off to go have some fun)
• $$ Annual profit sharing - get rewarded for the role everyone plays in making Marvin a success
• Giving at Marvin - join coordinated volunteer opportunities
• Brighter Days Fund - financial support thanks to your colleagues and the Marvin family should you suffer a personal hardship

When you belong to the Marvin team, it's all part of the package. Apply today!

This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any employment offer depends on completing a background check and drug screen to company standards.  #LI-LLB